11.11.2011

Customer of the Month

Make Their Day. It might be as simple as saying thank you, or telling a customer, from your heart, how much you appreciate the opportunity to serve them. It moves past just being civil or pleasant—it’s taking that extra step you didn't have to take. And that makes all the difference.

From the FISH! Philosophy, there are 4 simple but powerful practices:
  1. Be There
  2. Play
  3. Make Their Day
  4. Choose Your Attitude

Customer of the Month began after our highly successful
Spontaneous or planned, when you make the effort to brighten someone’s day—not because you want a reward, but because that’s the person you want to be—you receive an internal gift that makes life even more meaningful as well. No matter what, making someone’s day is a win-win. Every single time.

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